Default journeys
- Home → category → PDP → cart → checkout → payment → confirmation
- Account creation / login / password reset
- Order history and returns
EAA Traficom supervises consumer-service accessibility from 28 June 2025.
Open the Readiness IndexToiste continuously monitors your critical e-commerce journeys, clusters findings into design-system-level tickets, and keeps your statement current.
Product
Seven capabilities supporting accessibility work on regulated customer journeys — from finding to fix to documentation.
Named flows like checkout or booking — not whole-domain noise.
Hundreds of individual findings collapse into a handful of design-system fixes.
Each finding reaches the developer backlog with enough context: severity, journey, component selector, and EN/WCAG criterion.
Reopened, new and resolved findings tracked release by release.
The accessibility statement is linked to real findings so it reflects the tested state of the site.
A continuous timeline of audits, fixes, and open items — exportable for audits and reporting.
Feedback, owner, and response time in one view — operational support for the 14-day statutory response.
Track the accessibility state of Finnish consumer services and the Digital Services Act in practice. Monthly to your inbox: index updates, regulatory findings and remediation best practices. Want to see the platform on your own journey? We also run 30-minute walkthroughs.