EAA Traficom supervises consumer-service accessibility from 28 June 2025.

Open the Readiness Index
Toiste
Accessibility operations platform

Continuous accessibility management for regulated digital services.

For e-commerce, booking, financial services, and public-sector teams that need auditable compliance across releases.

Toiste monitors critical user journeys continuously, clusters and prioritizes remediation, and maintains an evidence trail for auditors and regulators.

Checkout Booking Login Account
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Built for continuous governance under the Digital Services Act, EN 301 549 and WCAG 2.2 AA. No overlay widgets.

toiste.com · journey:checkout
Resolved 14 Open 6 Regressions 2
  • High

    Missing label on <input id="email">

    CheckoutForm/EmailField · EN 301 549 §9.1.1.1

  • Med

    Focus not visible on "Pay" button

    DS/Button · WCAG 2.4.7

  • Med

    Insufficient contrast on helper text

    DS/FormHelper · WCAG 1.4.11

CheckoutForm/EmailField.tsx Suggested fix 
<label htmlFor="email">Email</label>
<input
  id="email"
  name="email"
  type="email"
  autoComplete="email"
  aria-describedby="email-help"
  required
/>
<p id="email-help">We use this to confirm your order.</p>

Standards and ecosystem Toiste builds on

Standards

EN 301 549 WCAG 2.2 AA ARIA 1.2 ATAG 2.0

Regulation

Digital Services Act Traficom European Commission EU EAA

Integrations

Jira GitHub GitLab Azure DevOps Linear Slack Teams

Business outcomes

Accessibility isn't a project — it's an ongoing governance duty.

Toiste gives product, engineering, and compliance leaders three measurable outcomes.

Reduce compliance risk

Every finding is mapped to an EN 301 549 clause and a WCAG criterion. Your accessibility statement, feedback channel and 14-day SLA stay audit-ready over time.

EN 301 549

every finding mapped to a clause

Speed up remediation across teams

Component-level clustering collapses hundreds of findings into a handful of design-system tickets. Prioritized, developer-ready tickets land with the right team the first time.

80%

findings clustered into one fix

Maintain a continuous evidence trail

A continuous timeline of audits, fixes, regressions and feedback responses. Export a downloadable evidence pack for audits, supervisors and internal reporting.

Timeline

always-current evidence trail

Why scanners and overlays aren't enough

The law is in force.

Traficom has supervised covered consumer services since 28 June 2025 — e-commerce, passenger transport, electronic communications, and selected consumer banking.

Scanners aren't fixes.

A 500-error PDF is not a plan. The European Commission explicitly says overlay widgets are not an appropriate substitute for fixing the site.

Evidence is the product.

Statements, regressions and the 14-day SLA must stay accurate over time — not just for one audit cycle.

How it works

Discover · Fix · Prove

Three stages that fold regulation into one continuous workflow.

  1. 01

    Discover journeys

    We define checkout, booking or login paths and run EN 301 549 tests against them continuously.

    • Journey-based crawler
    • Component-level clustering
    • Performance & accessibility
  2. 02

    Fix at the source

    We ship developer-ready tickets to Jira, GitHub, GitLab, Azure DevOps or Linear — with selector, criterion and fix pattern.

    • Developer tickets
    • Design-system fixes
    • Release-level regression tracking
  3. 03

    Prove compliance

    We keep the accessibility statement, feedback channel and a downloadable evidence pack current.

    • Statement assistant
    • 14-day feedback SLA
    • Audit evidence pack

Product

Core capabilities of the Toiste workflow

Seven capabilities supporting accessibility work on regulated customer journeys — from finding to fix to documentation.

Journey-based monitoring

Named flows like checkout or booking — not whole-domain noise.

Finding clustering

Hundreds of individual findings collapse into a handful of design-system fixes.

Findings routed to the developer backlog

Each finding reaches the developer backlog with enough context: severity, journey, component selector, and EN/WCAG criterion.

Regression monitoring

Reopened, new and resolved findings tracked release by release.

Statement upkeep

The accessibility statement is linked to real findings so it reflects the tested state of the site.

Evidence trail and documentation

A continuous timeline of audits, fixes, and open items — exportable for audits and reporting.

Feedback handling and response-time tracking

Feedback, owner, and response time in one view — operational support for the 14-day statutory response.

Solutions

Who Toiste is for

Four segments where accessibility is a business journey — not a one-off audit.

E-commerce

Home → category → PDP → cart → checkout. Conversion-critical journeys.

→ Solutions

Booking & transport

Search → result → booking → payment. Passenger-transport supervision applies.

→ Solutions

Consumer banking

Login → account → payment. Consumer banking accessibility.

→ Solutions

Public sector

Services under the Digital Services Act. Forms, identity, case handling.

→ Solutions

Customer voice

“Scanners produced a 400-page PDF. Toiste gave us four design-system tickets that resolved 80% of checkout findings. Our statement and feedback are now current.”

Protocache.com

Head of Product

findings clustered
82%
feedback SLA in use
14 days
regression window
30 days

Regulatory anchors

Built for continuous governance under the Digital Services Act, EN 301 549 and WCAG 2.2 AA.

EN 301 549

Every finding mapped to a clause in the European harmonized standard.

WCAG 2.2 AA

Criteria documented at journey and component level.

Digital Services Act (FI)

Scope, obligations and exemptions reflected in both content and workflow.

Traficom supervision

Keeps the accessibility statement, feedback channel and 14-day response audit-ready.

GDPR · EU data processing

Finding data stays in the EU. RBAC and audit log by default.

ISO 27001 roadmap

Security controls documented toward certification; the roadmap is shared with pilots.

Readiness Index

Finland EAA Readiness Index

A public audit of 50 Finnish consumer services in covered categories. Method, coverage and references are open.

Methodology

  • Journeys tested: checkout, booking, login, account
  • EN 301 549 criteria, focused on web content
  • Hybrid automated + human verification
  • No public 'losers' list — severity categories and patterns

Procurement and security

Built for regulated buyers

Tooling shouldn't be the accessibility bottleneck. These facts help you clear procurement and security review quickly.

Data processed in the EU
Role-based access control (RBAC)
Audit log
DPA available on request
No payment-card data by default
ISO 27001 roadmap
Read security details

Getting started

Three ways to start with Toiste

Explore the platform at your own pace, book a 30-minute walkthrough, or start with a scoped audit on one service. All three paths lead to the same outcome: critical customer journeys audit-ready and continuously managed.

  1. 01

    Subscribe to updates

    Readiness Index updates, regulatory briefings and remediation best practices — straight to your inbox, roughly monthly.

  2. 02

    Book a 30-minute walkthrough

    We walk through the platform against one of your critical journeys (checkout, booking, login or account).

  3. 03

    Start with a scoped audit

    One service, 2–3 journeys, backlog, statement draft and a 30-day monitoring window — a low-friction onboarding path.

Subscribe to updates Book a walkthrough

Positioning

Where Toiste sits in the market

Toiste is built for one operating model: continuous accessibility management for regulated customer journeys in Finnish and Nordic mid-market environments. The comparison below provides context for why this is a distinct category.

vs. generic scanners

Toiste starts from the workflow, not the report: findings are clustered, prioritized and routed to the developer backlog.

vs. overlay widgets

Remediation happens in the source code. The European Commission has stated overlay widgets are not an appropriate substitute for conformance.

vs. heavy enterprise suites

Toiste is scoped and priced for regulated mid-market operators in Finland and the Nordics.

Newsletter Monthly, roughly

Readiness Index updates and regulatory briefings

New Finland Readiness Index findings, Digital Services Act application notes and remediation patterns — straight to your inbox, roughly monthly.

No spam. Unsubscribe any time.

Subscribe to Readiness Index updates and regulatory briefings

Track the accessibility state of Finnish consumer services and the Digital Services Act in practice. Monthly to your inbox: index updates, regulatory findings and remediation best practices. Want to see the platform on your own journey? We also run 30-minute walkthroughs.

Subscribe to updates See the platform in action